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The Lab was setup to:

  • Grow the ecosystem of services built with government components
  • Reduce barriers to building better digital services
  • Accelerate development of life event services
  • Change perceptions of government being slow and behind with technology
  • Enable a culture of experimentation and adaptiveness
  • Provide a neutral place not linked to a specific agency, product or service in order to provide an outside-in ‘joined up’ view of government services.